Returns & Exchanges
We want to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely happy with your clothing item, we offer a hassle-free return policy to make your shopping experience worry-free.
Eligibility:
- To be eligible for a return, your clothing item must be unused, unworn, and in the same condition as when you received it.
- Please ensure that all original tags, labels, and packaging are intact and included.
- You have 30 days from when you receive your items to initiate a return.
- After 30 days, unfortunately, we cannot accept returns or offer refunds.
Return Process:
- To initiate a return, please contact our customer support team via email at info@shoplittleandes.com
- Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.
- We recommend using a trackable shipping service to ensure that your return reaches us safely.
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- Please note that it may take some time for the refund to be processed and for the funds to appear in your account, depending on your payment provider.
At Little Andes, we value your satisfaction and aim to make the return process as smooth as possible. If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated customer support team.
Note: This return policy is subject to change without prior notice. Please refer to our website or contact us directly for the most up-to-date information.